Privacy Policy for FileVision.com
Effective Date: September 21, 2026
1. Introduction
FileVision is committed to protecting the privacy, confidentiality, and security of information entrusted to us.
This Privacy Policy describes how FileVision collects, uses, stores, and protects information through its website, enterprise software applications, and related services.
2. Information We Collect
FileVision may collect business contact information, account details, customer communications, technical information, and information submitted through its software applications.
This may include names, email addresses, telephone numbers, organizational information, documents, records, application activity, and website usage information.
3. How We Use Information
Information may be used to:
- Provide and maintain software products and services.
- Manage customer accounts and subscriptions.
- Deliver implementation, training, and technical support.
- Respond to customer inquiries.
- Improve application performance and security.
- Fulfill contractual and legal obligations.
4. Customer Data and Ownership
Customers retain ownership and control of information submitted to FileVision applications, subject to applicable agreements and law.
FileVision processes customer information to provide authorized services and does not sell confidential customer documents or business records.
5. Security and Hosting
FileVision uses administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or loss.
Depending on the product and deployment arrangement, FileVision applications may use Microsoft Azure, Microsoft 365, SharePoint Online, and related technologies.
6. Information Sharing
Information may be shared with authorized service providers supporting hosting, technical operations, customer support, billing, and business services.
Information may also be disclosed when required by law or authorized by the customer.
7. AI and Automated Processing
Certain FileVision products may provide AI-assisted document management, information retrieval, classification, and workflow capabilities.
Customer information processed through these features is subject to applicable agreements, authorized configurations, and data protection requirements.
8. Retention and Privacy Rights
Information is retained according to applicable contractual, operational, and legal requirements.
Individuals may request access to, correction of, or deletion of personal information where permitted by applicable law. Requests concerning customer-controlled records may need to be directed to the relevant customer organization.
9. Cookies and Policy Updates
FileVision may use cookies and similar technologies to support website functionality, security, and analytics.
This Privacy Policy may be updated as our services and legal requirements evolve. Material changes will be reflected through an updated effective date and any legally required notice.
10. Contact Information
FileVision
Website: https://filevision.com
Email: info@filevision.net
Telephone: 770-551-1400
Privacy inquiries: info@fievision.net
